JWL Moments is pleased to offer Worldwide shipping.

Europe  -  €12  

United Kingdom  -  €15 

International  -  €15  

All orders are shipped through registered, recorded delivery. 

DO I HAVE TO PAY DUTIES AND TAXES?
While we will happily ship internationally, please be aware that international orders may be subject to customs or import duties once the order reaches its destination country. We do not cover the cost of import duties and taxes, so you will be responsible for these. As import duties and taxes vary from country to country, we recommend you contact your local customs office for more information before placing your order. 

On the occasion where we offer promotional free delivery; the flat rate of shipping will be subsidised, however the charge of duties and import taxes will not be.


CAN MY PARCEL BE REDIRECTED?
We are unable to redirect orders once they have been dispatched, so please supply an address where you will be available to sign and receive your order. 

CAN I ARRANGE DELIVERY TO A PO BOX ADDRESS?
We are unable to deliver to PO Box numbers, BFPO addresses, mail-forwarding addresses and temporary residence addresses. 

 

DO I NEED TO SIGN FOR MY PARCEL?
For security purposes, all JWL Moments deliveries require a signature. 

 

RETURNING AN ITEM
In the unlikely event that you are unhappy with your purchase, we are happy to exchange or refund items within 14 days of delivery. We do not accept returns on earrings due to hygiene reasons, nor do we accept returns on custom pieces. 
Please note that we do not cover the cost of returns.